PRODUCT AVAILABILITY UPDATE: Global demand has surged for some products due to the coronavirus outbreak. This increased demand has caused shortages for some products. Most order are being filled in normal time but some orders are impacted. A different brand maybe shipped if ordered brand is unavailable but general specs will be maintained. Leave a message in the checkout pop-up, labeled "Special instructions for seller", if you would prefer ordered brand. If your order is delayed beyond comfort you may request cancellation.
Nutritionals & Feeding Supplies
Free standard shipping on orders over $50
Estimated to deliver within 1-10 business days
Medsitis offers a 30 day return policy. The 30 days begin on the date of delivery. Return requests must be initiated by contacting customer service at cs@medsitis.com. If the return is initiated due to no fault of Medsitis, customer is responsible for the return freight. Medsitis charges a reasonable restock fees to cover returns operations where it is appropriate. For more information view our full return policy here
PRODUCT AVAILABILITY UPDATE: Global demand has surged for some products due to the coronavirus outbreak. This increased demand has caused shortages for some products. Most order are being filled in normal time but some orders are impacted. A different brand maybe shipped if ordered brand is unavailable but general specs will be maintained. Leave a message in the checkout pop-up, labeled "Special instructions for seller", if you would prefer ordered brand. If your order is delayed beyond comfort you may request cancellation.
The silicone Salem Sump™ tube with pre-attached anti-reflux valve provides the patient with optimal comfort and protection. The soft silicone tube can dwell up to 30 days. The silicone material remains flexible for optimal patient comfort during nasogastric tube use and removal. The anti-reflux valve prevents stomach contents from exiting the vent lumen. This prevents unnecessary patient gown and bedding changes and reduces the risk of exposure to potentially infectious materials.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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