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Medsitis offers a 30 day return policy. The 30 days begin on the date of delivery. Return requests must be initiated by contacting customer service at cs@medsitis.com. If the return is initiated due to no fault of Medsitis, customer is responsible for the return freight. Medsitis charges a reasonable restock fees to cover returns operations where it is appropriate. For more information view our full return policy here
Domestic Shipping (48 Contiguous States | Excludes Alaska & Hawaii):
Standard Shipping (1-10 Business Days):
Order Under $79 - $6.99
Order Over $79 - Free Shipping
Expedited Shipping (1-5 Business Days):
Order Under $79 - $9.99
Order Over $79 - $7.99
International Shipping (Outside 48 contiguous states):
Real-Time shipping is calculated at checkout and is based on your shipping service selection.
Features & Benefits:
- Ankle walker, with rigid outer shell and circumferential cuff for maximum stability and comfort, is designed to stabilize and protect the lower leg, ankle and foot while being lightweight
- Adjustable toe guard provides protection in the toe area
- Circumferential plastic cuff gives maximum stability and comfort and circumferential strapping for increased stability
- High quality rigid outer skeleton for protection
- Dense foam lining within the sole to provide comfort and support
- Shock absorbing to minimize impact and improve comfort
- Rocker bottom to simulate natural gait
- Medial and lateral air bladders create a large surface for contact pressure to help control swelling and ensure a snug fit
- Integrated pump and valve system designed to easily adjust desired compression level
- Washable inner sole
- Large size fits those who wear men's shoes 10½ to 12½ or women's shoes 11½ - 13½
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.