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Medsitis offers a 30 day return policy. The 30 days begin on the date of delivery. Return requests must be initiated by contacting customer service at cs@medsitis.com. If the return is initiated due to no fault of Medsitis, customer is responsible for the return freight. Medsitis charges a reasonable restock fees to cover returns operations where it is appropriate. For more information view our full return policy here
Domestic Shipping (48 Contiguous States | Excludes Alaska & Hawaii):
Standard Shipping (1-10 Business Days):
Order Under $79 - $6.99
Order Over $79 - Free Shipping
Expedited Shipping (1-5 Business Days):
Order Under $79 - $9.99
Order Over $79 - $7.99
International Shipping (Outside 48 contiguous states):
Real-Time shipping is calculated at checkout and is based on your shipping service selection.
- Sleek; easy-to-carry; water-resistant case contains small EMT shears, two pairs disposable gloves, Superskin™ assorted bandage pack with six 1 x 3 inch Superskin bandages, three 2 x 4 inch Superskin bandages and three fingertip Superskin bandages; two small cold packs; tool module with penlight, tweezer, thermometer, five thermometer sheaths and whistle; 1 inch x 30 foot cloth tape; two gauze modules with two 3 x 4 inch nonadherent pads, three 2 x 2 inch nonadherent pads, two 2 x 2 inch gauze pad, two 4 x 4 inch gauze pad, 2-inch gauze roll and 3-inch gauze roll; two medication modules, each with four ibuprofen, two APAP (acetaminophen), two aspirin, two Diotame (bismuth subsalicylate), two Dramamine, two Diphen (antihistamine), two Diamode (loperamide) and two Decorel Forte (cold medicine); two clean and prep modules each with four antiseptic wipes, four hand sanitizer and iodine prep pad; two treatment and relief modules each with three triple antibiotic ointments, two lip balms, two sunscreens, two sting relief wipes, white petrolatum, two hydrocortisone cream, two oral pain relief, ammonia towelette and Friction Frosting anti-chafing cream; two blister modules each with three Superskin blister strips; two mini wound closure modules each with Secure Strips and liquid skin; two bottles of saline wash; two CPR shields, two space blankets; kids Superskin bandage pack with 30 3/4 x 2-1/2 inch bandages; fracture and sprain module with finger splint, 2 inch x 15 foot Sensi Wrap, triangular bandage, 2 inch x 15 foot elastic bandage, 4 x 6 x 30 inch flat splint; two hydration modules each with two Kokos hydration packets and two water purification tablets
- Small straps on top and back of bag make it easier to pick up and attach to bag or back of car seat
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.