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Medsitis offers a 30 day return policy. The 30 days begin on the date of delivery. Return requests must be initiated by contacting customer service at cs@medsitis.com. If the return is initiated due to no fault of Medsitis, customer is responsible for the return freight. Medsitis charges a reasonable restock fees to cover returns operations where it is appropriate. For more information view our full return policy here
Domestic Shipping (48 Contiguous States | Excludes Alaska & Hawaii):
Standard Shipping (1-10 Business Days):
Order Under $79 - $6.99
Order Over $79 - Free Shipping
Expedited Shipping (1-5 Business Days):
Order Under $79 - $9.99
Order Over $79 - $7.99
International Shipping (Outside 48 contiguous states):
Real-Time shipping is calculated at checkout and is based on your shipping service selection.
- Tube ID: 8.0mm
- Blue Line Ultra® Suctionaid features an integral suction lumen to aid removal of secretions from above the cuff
- Thermosensitive PVC - provides sufficient rigidity for initial insertion, and then softens at body temperature to accommodate individual patient anatomy
- 105°angle for comfort in-situ
- Tube is suitably radiopaque to enable confirmation of tube position
- Soft Seal cuff - velvet soft; low pressure, high volume cuff, with larger cuff resting diameter
- Clear markings on pilot balloon provide relevant information
- Flange is soft for maximum patient comfort, and clear to ensure aesthetic acceptability
- Obturator features special clip design to minimise tube tip movement during insertion
- Change kit includes a 'J' tip guidewire which is placed through existing tube prior to removal. Hollow obturator allows new tube to be fed over the guidewire to aid proper placement
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.